We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to the full range of company and third-party products in an efficient and professional manner. This role is remote and will cover the West Sussex/Worthing area.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes. You will be required to do On-Call/weekend work on a rota basis as part of the role.

The Ideal candidate:

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/repair a variety of products including: Intruder Alarms, CCTV, Door Entry, Access Control, Environmental Monitoring/Control, Fire Detection, Nurse Call, etc.

Any experience of working within a field-based role would be desirable, but not essential.

Key skills and experience:

• An Electronic qualification at NVQ Level 2 or equivalent.
• A pass at ONC level, equivalent NVQ Level 3 or demonstrable alternative in a technical discipline (specifically Electronic Engineering) is desirable.
• A good understanding of basic Electrical and Electronic systems/principles.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working including mentoring/coaching and training others.
• Effective time management & planning skills.
• A flexible approach to work as you will be required to do some on-call/weekend working.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.
• Experience, Knowledge and understanding of networks and IP based systems is desirable

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer:

• Company vehicle
• Fuel card
• Overtime opportunities
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• 25 days holidays + bank holidays
• Free eye tests
• Retails discounts
• Perks and benefits that include things like: free eye tests, retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career