Published Description:
NEW NETWORK SUPPORT ENGINEER JOB AVAILABLE IN WEMBLEY, GREATER LONDON.
THE COMPANY OVERVIEW
We are searching for a bright and experienced Network Support Engineer – CCNP to join a very well-established IT Solutions business based in Wembley, Greater London.
You will be joining a technology business with over 20 years’ experience in fully managed end-to-end IT services for an array of clients. Their areas of expertise include cyber security, private cloud hosting, ShareFile, Microsoft 365, IIT Support, etc. They have teams in the UK and across Asia and they are looking to add new talent to their team in Wembley.
Being based on the West side of London. They are commutable from parts of Middlesex, London, Surrey, Berkshire, Hertfordshire, Bedfordshire, and probably a few other counties if you’ve got good train links into London!
THE JOB
As a Network Support Engineer – CCNP you will continuously assist with 2nd and 3rd line technical support to existing customers. This will predominantly be on the phone and remote, but it may also involve onsite attendance where necessary.
You will aim to resolve user problems, whilst working closely with senior engineers / managers to maintain and improve the customer service experience.
This job is not limited to support. We are always looking to improve our technology, and this is where our talented IT Engineers come in. You will be involved in maintaining network infrastructure at the data centre, as well as assisting with design and development of IT infrastructure.
WHAT IS REQUIRED FROM YOU
- Previous Network Engineering experience is a must.
- Experience in 2nd Line support, ideally up to 3rd Line Support.
- CCNP qualified.
- An understanding of vendor technologies – Microsoft, Citrix, HP, etc.
- Strong communication skills.
Appropriate training will be provided to up-skill the successful applicant in any areas required.
NEXT STEPS
If this sounds like you then please apply by sending your CV to bpatel@octagongroup.co.uk
For more info call Bhav Patel on 01582 203 218.