Sales Administrator Role

Linkam are expanding and strengthening their Sales and Marketing team with the appointment of a Sales Administrator to provide administrative support to our international sales team. We are seeking an experienced and diligent Sales Administrator with a good track record of working in the scientific or engineering industries.

You will be working in a small, dynamic team, so it is important that you are flexible and self-motivated. The majority of our customers are scientists and engineers, so some background and interest in science or engineering is desirable but not essential.

Key areas of responsibility:

• Screening and logging customer enquiries including phone calls and emails
• Assigning sales enquiries/ opportunities to the relevant sales team member / distributor
• Logging and processing orders on the system
• Updating customers upon receipt of their order to confirm details
• Ensuring orders are checked and released by the Sales Team / Production within agreed timeframe
• Liaise with stores personnel to ensure the customer’s order is shipped on time
• Monitoring data logged in CRM is accurate and up to date
• Making travel arrangements for the Sales Team
• Providing administrative support to the Sales Team when required

Knowledge, skills and experience:

• Experience in sales administration role for technical or scientific products
• Proficiency with CRM software and Microsoft Office
• Knowledge of administration recordkeeping practices
• Outstanding organisational and multitasking skills
• Excellent written and verbal communication skills, as well as customer service skills
• Excellent interpersonal skills and a proactive approach towards problem-solving

Requirements:

The role will suit a person with several years of experience of sales support administration for international markets.

• Minimum of college education
• Minimum 3+ years’ work experience in technical/scientific products industry would be advantageous
• Office-based
• Ability to work to deadlines and complete tasks in a timely fashion, to meet customer requirements
• Right to employment in UK