Account Manager – Power Supplies
UK Wide (travel required)

We are seeking a driven and technically capable Account Manager – Power Supplies Job to join a commercial and aftersales team supporting complex engineering customers. This job focuses on managing key accounts, developing long-term customer relationships, and driving revenue growth through lifecycle services, repairs, and technical upgrades across power supply systems.

As an Account Manager – Power Supplies Job, you will act as the main point of contact for assigned customers, ensuring strong communication, effective issue resolution, and proactive identification of commercial opportunities. You will work closely with engineering, production, and aftersales teams to deliver high-quality technical and commercial solutions.

Key Responsibilities for the Account Manager job:

• Managing day-to-day relationships with key power supply and rail-related customers
• Acting as the primary customer contact for commercial, technical, and service matters
• Developing and maintaining structured account plans and growth strategies
• Identifying and developing opportunities across repairs, spares, upgrades, and overhauls
• Supporting preparation and submission of quotations for aftermarket services
• Tracking customer fleets, asset performance, and reliability trends
• Proactively identifying lifecycle extension and refurbishment opportunities
• Coordinating with engineering teams to resolve technical issues and failures
• Managing escalations including warranty claims, NCRs, and repeat failure investigations
• Ensuring timely communication and resolution of customer issues
• Representing the business at customer meetings, depot visits, and industry engagements
• Providing feedback on recurring field issues to improve product reliability and service quality

Skills and experience required for the Account Manager job:

• Experience in an account management, commercial, or technical customer-facing role
• Background in engineering, electronics, or a related technical field
• HNC/HND or degree in Electrical/Electronic Engineering or equivalent experience
• Strong ability to manage multiple customer accounts and priorities
• Excellent communication skills, both written and verbal
• Ability to interpret and communicate technical issues clearly to customers and internal teams
• Strong organisational skills with attention to detail and follow-up discipline
• Experience working with engineering or maintenance teams in a service or support environment

This job offers the opportunity to work in a highly technical and commercially focused environment where engineering and customer management come together. You will play a key role in ensuring customer satisfaction while driving revenue through lifecycle services and proactive account development.

If you are motivated by technical challenges, enjoy building long-term customer relationships, and want to make an impact in a growing engineering-focused job, we would like to hear from you.